Our Return Policy
All returns must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, fragrance or perfume free, and free of lint and hair; merchandise must be in its original packaging with all tags attached.
Merchandise must be met with all the above requirements. Once any of the above is not met, an item cannot be returned.
Also if the item is correct as your order, there is no refund or return.
Administration and Handling Fee
All returns will be charged 20% of the purchase amount for the handling and administration fee.
Defective, Damaged or Incorrect Items
Reporting an issue
If you receive a defective, damaged, or incorrect item, we'd like to make it right. Tell us about the issue by emailing to: firstname.lastname@example.org including photo proofs. Request a return merchandise authorization number within 7 days of receiving your order.
Replacing an item
We'll do our best to replace defective, damaged, or incorrect items. If we cannot send a replacement, you'll be refunded the purchase price.
We will inspect and process your return within 14 days. You will receive a confirmation via email when your return has been processed.
Please allow up to two billing cycles for the return credit to appear on your statement.
Returns not meeting with our requirements will be sent back at your cost and no refund will be given.